The Peakzi Operator Podcast

EPISODE 63 - 38:44

What Happens When You Treat Roofing Like A Calling

Jul 23, 2026

Peakzi Podcast: Great roofing is not just shingles and flashing, it’s trust, communication, and the daily discipline to do the right thing when nobody’s watching. We sit down with Adam Vaillancourt, founder of Adam Vaillancourt Roofing and Gutters in Milford, NH, to unpack how he grew from a small crew and a pickup truck into a 50+ person home services company by staying consistent for two decades and treating customers like they can “fire you anytime” because they can. We dig into what sepa...

EPISODE 62 - 37:00

How Home Service Businesses Plug Revenue Leaks With AI Follow-Up

Jun 11, 2026

Peakzi Podcast: The fastest way to waste marketing dollars is to treat a lead like a finished sale. Ryan Fenn, founder and CEO of Chiirp, joins us to unpack the gap where most home services businesses quietly lose revenue: the minutes, hours, and days after someone requests a quote but before they ever book. We get tactical on speed-to-lead and why responding within the first minute can change everything, especially as you scale beyond the “I’ll just call them back” phase. Ryan explains how ...

EPISODE 61 - 34:31

AI Visibility For Home Services

Jun 9, 2026

Peakzi Podcast: Your next customer might not be searching Google at all, they might be asking ChatGPT who to call when the water heater dies. That single change is forcing home services companies to rethink local SEO, content, and how “being recommended” actually works in an AI-first world. We sit down with Gaige Baisch, Head of Marketing at Fast Home Services based in Woodinville, WA, to unpack what it takes to win visibility across Seattle, Portland, the Bay Area, and Orange County without ...

EPISODE 60 - 30:09

A Strong Culture And Clear Process Make Scaling Possible

Jun 4, 2026

Peakzi Podcast: Heat pumps, rebates, and “electrification” get talked about like they’re trends. On the ground, they’re real decisions with real tradeoffs, and homeowners can feel overwhelmed fast. I’m joined by Matt Kidd, CEO of Endless Energy Home Services in Marlborough, MA, to break down what’s actually happening in Massachusetts and across home services as demand shifts after the 2020 to 2022 project boom. We talk candidly about why some HVAC companies feel a lull, why diversification ma...

EPISODE 59 - 41:56

You Can Grow Fast Without Losing Your Values

Jun 2, 2026

Peakzi Podcast: If your home services company says “people first” but the schedule, training, and day-to-day systems prove otherwise, customers and technicians feel the gap fast. I sit down with Tim O’Brien, Senior Vice President of Operations at Fast Home Services in Woodinville, WA, to get specific about what it takes to scale a legacy water heater business while building out HVAC, plumbing, and electrical across multiple states without losing your soul along the way. Tim shares the operat...

EPISODE 58 - 33:37

How Allied Electric Scales With Hiring And Training

May 28, 2026

Peakzi Podcast: Your best growth strategy might not be a new ad campaign. It might be the way your team shows up at the front door. I’m joined by Amber and Mario Traina, co-owners of Allied Electric Heating and Air in Prescott, AZ, to share how they’ve built a home services company that scales by putting culture, communication, and training at the center of everything. Their story runs from New York City trade standards to spotting a service gap in Arizona and deciding to raise the bar on wha...

EPISODE 57 - 30:40

How A Family Culture And Training Systems Grow A Plumbing Company

May 26, 2026

Peakzi Podcast: You can feel the difference between a plumbing company that just “gets jobs done” and one that builds pros. I sit down with Kyle Breaker, the operations and service manager at Tureks Plumbing in Appleton, WI, to unpack what daily leadership looks like in the real world: staying on top of dispatch and follow-ups, supporting techs on live calls, and coaching people through pricing, options, and customer conversations without losing the human touch. If you run a home services bus...

EPISODE 56 - 25:46

How A Family-Run Culture Wins In HVAC

May 21, 2026

Peakzi Podcast: When you strip away the hype, the best home services growth strategy is still trust, and Jason Provoncha lives that out every day at Kabran Air Conditioning and Heating in Cocoa Beach, FL. Jason runs installation, sales, and warehouse support, and he breaks down what it actually looks like to have your team’s back: answering the phone when installers hit a snag, helping them navigate permits and code changes across municipalities, and standing up for good work when an inspecti...

EPISODE 55 - 26:00

Same-Day Home Repairs That Actually Happen

May 19, 2026

Peakzi Podcast: Your air conditioner quits on a hot South Florida day, your sink is backing up, and your fridge is warming up. The real question is not “who can do it” but “who will show up fast and do it right.” We sit down with Barbara Martoral, General Manager of ECM Home Services in Boynton Beach, FL, to unpack how a home warranty service becomes a true one-stop shop for HVAC, plumbing, and appliance repair without sacrificing quality. Barbara’s leadership story is the backbone of the co...

EPISODE 54 - 47:50

How Elmer's Builds Trust Through Customer First Service

May 14, 2026

Peakzi Podcast: You can do everything “right” internally and still miss what the market is saying about you. That gap between what you think customers experience and what they actually post online is where reputation, growth, and referrals are won or lost. We sit down with Jason Agopsowicz, head of commercial operations at Elmer’s Home Services in San Antonio, TX, to unpack how a service-first mindset scales across HVAC, plumbing, and electrical without losing the human touch. Jason brings a...

EPISODE 53 - 24:16

How A Family-Owned HVAC Brand Wins With Transparency

May 12, 2026

Peakzi Podcast: AI is changing how homeowners find an HVAC company, and it is happening faster than most home services teams can track. Julian sits down with Hans Carpenter, marketing coordinator at Air Comfort Service Heating, Cooling, and Installation in Hazelwood, MO, to unpack what modern home services marketing looks like when you build campaigns in-house, coordinate multiple vendors, and still keep the message simple: tell the truth, educate the customer, and earn trust. We get into th...

EPISODE 52 - 21:36

How Wilbur’s Builds Five-Star Service With Training, Values, And Process

May 7, 2026

Peakzi Podcast: You can feel the difference between a home services company that “talks culture” and one that actually runs on it. We sit down with Megan Welch, general manager at Wilbur’s Air Conditioning, Heating, and Plumbing in Birmingham, AL, to unpack how a family-owned HVAC and plumbing business stays sharp after decades of growth by obsessing over people, process, and the numbers that tell the truth. We get specific about what makes customer service a real operating system: daily hud...

EPISODE 51 - 18:52

Employee Ownership Turns Technicians Into Leaders

May 5, 2026

Peakzi Podcast: Your next big competitor might not be another contractor, it might be a search result you never show up in. I’m joined by Frank Weaver, president of Summers of Brownsburg, IN, to unpack what it takes to grow a multi-location plumbing and HVAC company while keeping the culture strong and the customer experience consistent. Frank shares how Summers operates as an employee-owned business across 14 locations in Indiana, Illinois, and Ohio, and why that ownership mindset changes e...

EPISODE 50 - 17:29

How A Family HVAC Company Stayed Ahead Since 1933

Apr 30, 2026

Peakzi Podcast: Ninety-plus years in business doesn’t happen by accident, and it definitely doesn’t happen by “just fixing furnaces.” We’re joined by Steve Boehmer, owner of Boehmer Heating and Cooling , to trace how a family HVAC company founded in 1933 in Pittsburgh keeps earning trust across generations and why that local reputation still beats bigger names when homeowners need help fast. We dig into the habits that keep the business relevant: pioneering service agreements, embracing earl...

EPISODE 49 - 32:22

Forget Pizza Culture Bring The One-To-One

Apr 28, 2026

Peakzi Podcast: Selling a business and “retiring” sounds like the finish line, until you realize you miss the mission. We sit down with Rick Cubas, General Manager at Emergency Air Heating, Cooling, and Plumbing in Chandler, Arizona, to talk about why he came back to the home services industry and what he’s building now: leaders, not just numbers. Rick breaks down a people-first leadership style that treats KPIs as clues, not weapons. He shares how he earns trust by leading from the front, c...

EPISODE 48 - 31:25

From Garage Startup To Trusted HVAC And Electrical Brand

Apr 23, 2026

Peakzi Podcast: Your AC dies in the Clearwater, Florida heat and you don’t have time for guesswork, sales scripts, or a tech who’s learning on your dime. We wanted to know what it takes to build a home services company that treats that moment like a real emergency while still doing the work the right way, so we sat down with Ari Abramson, founder of Three Guys AC and Electrical, now expanding and rebranding as Three Guys Master Tradesmen. Ari shares the real origin story: starting from scrat...

EPISODE 47 - 24:20

How DJ Ostrom Builds Trust By Doing What He Says

Apr 21, 2026

Peakzi Podcast: A lot of home services companies try to “differentiate” with fancy slogans. DJ Ostrom Jr. did it with something far harder to copy: he answers the phone, he shows up when he says he will, and he fixes problems when they happen. That mindset helped him go from a one person shop to leading roughly 100 team members at Ostrom Electrical Plumbing Heating and Air, and it’s a masterclass in what homeowners actually reward. We talk through DJ’s career switch from the airline industry...

EPISODE 46 - 20:50

How A Denver Family Plumbing Company Builds Culture That Keeps Great Technicians

Apr 16, 2026

Peakzi Podcast: Perfectionism can look like excellence, but in a growing home services business it can quietly become the bottleneck. We’re joined by Lynn Tomasek, president of Brothers Plumbing Heating and Electric, a family-owned Denver company serving the community since 1980. Lynn shares what it’s like stepping into leadership after years of mentorship under her dad, then buying the business with her brother and sister and taking responsibility for a name the community already trusts. We...

EPISODE 45 - 30:45

From Operating Room To Plumbing Office Leadership

Apr 14, 2026

Peakzi Podcast: You can feel the pressure when a family business jumps from “a few relatives doing the work” to a real team with real expectations. We’re joined by Dennielle Hearn, administrative manager at Hearn Plumbing Heating and Air in Madison, OH, an 80-year-old plumbing and HVAC company, to share what it actually takes to grow without losing your name, your standards, or your relationships. Dennielle’s path is unexpected: she spent 15 years as an operating room nurse before stepping in...

EPISODE 44 - 25:47

Why We Dropped The Resume For Plumbers

Apr 9, 2026

Peakzi Podcast: Hiring in home services is brutal, but it doesn’t have to be random. We sit down with Casey Timorason, Head of Growth at Service Professionals, to unpack what it looks like to scale a plumbing and HVAC business without losing the values that make customers trust you in their homes. Casey’s perspective is unique because he comes from recruiting and startup growth, and he brings that lens to the real-world challenges of finding great technicians and keeping them busy. We get sp...

EPISODE 43 - 29:12

What If The Trades Were Built On Respect

Apr 7, 2026

Peakzi Podcast: Someone invites you into their home at their most inconvenient moment: no heat, a leak, lights out. That’s not just a service call, it’s a trust test, and Brham Trim has built an entire brand around passing it every single time. Brham is the founder of The Gentleman Pros, a plumbing, heating, and electrical company serving Alberta markets including Calgary, Edmonton, and Red Deer, and he’s spent nearly 25 years proving that “professional” can be a daily habit, not a tagline.&n...

EPISODE 42 - 23:30

From Craigslist Apprentice To Eight-Figure Plumbing HVAC Electrical Leader

Apr 2, 2026

Peakzi Podcast: A Craigslist post turns into a career. A first-day service call turns into a mission. And a small crew of roommates turns into a 50-person home services company that breaks eight figures. We’re joined by Steve Akian, founder of Akian Plumbing Heating Cooling and Electric in Watertown, MA, to unpack what actually drives sustainable growth in the trades and what gets lost when contractors chase scale without standards. We talk about the moments that shaped Steve’s approach to c...

EPISODE 41 - 23:53

How Wes Carver Built A 25-Year Service Business

Mar 31, 2026

Peakzi Podcast: Your home can look perfectly fine while a serious electrical problem grows quietly behind the walls. We talk with Wes Carver, owner of Wes Carver Electric in Lansdale, PA, about how he built a long-running residential electrician business by making trust and safety the center of every service call and every hiring decision. We start with Wes’s path into the skilled trades and the entrepreneurial push that led him to launch his company in 1999. From there, he breaks down a dec...

EPISODE 40 - 30:56

A Marine Veteran Explains How Integrity And Daily Standards Create Raving Homeowners

Mar 26, 2026

Peakzi Podcast: Your best marketing is still what happens inside the home, when a stressed homeowner meets a calm professional who shows up on time, explains the problem clearly, and treats the space with respect. We talk with Adam Bernd, General Manager at Summers Plumbing, Heating, and Cooling in Anderson, IN, about how a local, family-owned shop builds that kind of trust at scale and why “customer first” only works when it’s backed by real standards, not slogans. Adam shares the real stor...

EPISODE 39 - 15:31

Legacy Over Exit

Mar 24, 2026

Peakzi Podcast: Private equity money can be tempting, especially when the emails and offers show up every day. But what happens to the customer when the business model turns into “replace everything” instead of “fix what’s right”? I’m joined by Bob Bidstrup, CEO and general manager of First Call Jewel out of Idaho Falls, Idaho, a third-generation home services company founded in 1947, to talk about choosing integrity over a buyout and what it really takes to earn trust in HVAC, plumbing, and ...

EPISODE 38 - 15:42

From Army Officer To Home Service Leader

Mar 19, 2026

Peakzi Podcast: Same-day repairs. Zero shortcuts. A team that genuinely cares. That’s the standard Jon Polizzi brings to Home Service Heroes, a Tampa Bay home services company serving electrical, HVAC, and plumbing customers with a mission rooted in faith, honor, service, and excellence. We talk about how a family business that started in 1999 grows into a brand built on reputation, integrity, and the kind of customer experience that shows up in reviews when people are stressed and need help ...

EPISODE 37 - 28:53

How Big Family Electric Builds Safer Homes With Preventative Maintenance And Smart Planning

Mar 17, 2026

Peakzi Podcast: Your breaker panel might be “fine” right up until the moment it isn’t, and that’s exactly the problem. We talk with Seth and Deb Chandler, co-founders of Big Family Electric in Baton Rouge, LA, about a safer way to think about residential electrical work: treat your home like a living system that needs maintenance, planning, and honest guidance long before anything fails. Seth brings a professional engineering mindset to home electrical systems, focusing on resiliency, reserv...

EPISODE 36 - 23:35

How A Second Generation Owner Grew A Plumbing And HVAC Team To Thirty Two Employees

Mar 12, 2026

Peakzi Podcast: A lot of home services growth advice sounds clean on paper. Then you meet someone who actually lived the messy version: long days in the truck, late nights doing deposits, and the gut punch of realizing there are no profits to split. We’re joined by Michael Moffett, President of Moffett Plumbing and Air in Orange, CA, to unpack how a family business that started in 1969 evolves into a modern plumbing and HVAC company with a real operating system behind it. Michael walks...

EPISODE 35 - 26:02

Building A People-First Trades Company In An AI World

Mar 10, 2026

Peakzi Podcast: Urgent no-heat calls at 10 degrees. Hidden water pressure wrecking your fixtures. Big-box pricing that misleads before a tech even parks the van. We dive into the real playbook behind a people-first plumbing and HVAC company that thrives on training, trust, and transparent options—and why that matters when your home is on the line. Brandon Sheck, co-owner, VP, and master plumber at G&C Plumbing and Heating in Franklin, MA, shares how he went from apprentice to leader and ...

EPISODE 34 - 24:03

Built To Serve: Erica’s Plumbing Story

Mar 5, 2026

Peakzi Podcast: Want to see what people-first service really looks like? We sit down with founder Erica Sullivan of Erica's Plumbing in Boca Raton, FL to explore how a woman-owned plumbing, HVAC, and restoration company thrives by hiring for character, training for mastery, and building a brand customers trust the moment a pink truck pulls up. From the first phone call to the final walkthrough, Erica shows how empathy, clean work, and code-level rigor create a uniform experience that turns on...

EPISODE 33 - 30:48

Where Purpose Meets Process: Leading People, Serving Clients, Embracing AI

Mar 3, 2026

Peakzi Podcast: What happens when a crisis‑tested operator brings enterprise discipline, a faith‑driven mission, and people science to a local roofing company? We sit down with Mast Roofing & Construction COO Kirk Cresto out of Oley, PA to unpack a leadership journey that runs from Army Rangers and Fortune 500 utilities to front‑line home services, all anchored by a 20‑word legacy statement: dream big, never quit, and impact lives. Kirk shares how that compass shapes hiring, coaching, and...

EPISODE 32 - 23:35

From One Truck To A Trusted Brand In Plumbing

Feb 26, 2026

Peakzi Podcast: A garage, one truck, and a simple belief: do right by people. That’s how Ed Turek began in 1986, and that’s still how Turek’s Plumbing in Appleton, WI earns trust today. We sit down with Ed to explore the story behind “terrific people, terrific service,” and how a clear set of values—written by employees—powers hiring, training, and day-to-day decisions. From transparent pricing and warranties to fully stocked trucks and fast fixes, Ed shows how ethics become systems and syste...

EPISODE 31 - 24:43

Stewardship Over Scale: Building A Service Company That Lasts

Feb 24, 2026

Peakzi Podcast: What if the real edge in home services isn’t a new gadget, but a culture that listens first and sells second? Steve Biggs, president and co-owner of Doc Dancer in Fort Wayne, IN, lifts the curtain on how an 80-year-old brand stays relevant with simple, consistent habits: educate homeowners, diagnose thoroughly, and present options that fit real budgets and real families. We dig into the team model that supports this promise—weekly training, vendor-led product sessions, and a “...

EPISODE 30 - 18:57

Building A Customer-For-Life Home Services Brand

Feb 19, 2026

Peakzi Podcast: What happens when a software engineer trades code commits for service calls? We sit down with Helmi Ben Flah, co-founder of Guaranteed Service in Manasquan, New Jersey, to explore how data, culture, and true guarantees can transform a local home services company into a lifelong partner for homeowners. Helmi shares how an immigrant drive for freedom and excellence shaped his leadership, why customer lifetime value beats one-time wins, and how he built a team that treats every h...

EPISODE 29 - 18:37

How WireNut Turns Good Technicians Into Lasting Teammates

Feb 18, 2026

Peakzi Podcast: Great teams aren’t hired by accident—they’re built on values, coaching, and a clear path forward. Julian sits down with Amanda Walters, People Operations Specialist at WireNut Home Services in Colorado Springs, CO, to unpack how a values-first approach turns promising people into high-performing, long-term teammates. From her own journey—starting as a customer care rep and growing into recruiting and people ops—Amanda shows how leadership that spots potential and offers real o...

EPISODE 28 - 18:52

Endless Energy’s Growth Playbook

Feb 17, 2026

Peakzi Podcast: Ready to rethink what “home services” can feel like? We sit down with Amanda Perkins, COO and part owner of Endless Energy Home Services in Marlborough, MA, to unpack how a solar-first company evolved into a full-service comfort leader that unites HVAC, heat pumps, plumbing, electrical, weatherization, and energy assessments under one roof. Amanda shares how a customer-first design process, clear education, and white-glove coordination turn complex upgrades into confident choi...

EPISODE 27 - 21:20

Century Of Service: Bell Plumbing’s Edge

Feb 12, 2026

Peakzi Podcast: A 100-year track record doesn’t happen by accident—it’s built choice by choice, home by home. We sit down with Tom Teynor, CEO and owner of Bell Plumbing in Aurora, CO, to unpack how a Denver original stays relevant by pairing licensed, union-trained talent with a consultative mindset that respects every homeowner’s unique needs. Instead of pushing a single solution, Tom’s team diagnoses carefully, lays out options, and helps families choose what fits their budget, lifestyle, ...

EPISODE 26 - 21:10

How Paul The Plumber Scaled With Reviews, SEO, And AI

Feb 10, 2026

Peakzi Podcast: A family name, a catchy brand, and a promise to show up with a smile—this is the story of how Paul the Plumber in Derry, New Hampshire scaled from six trucks to forty without losing the personal touch. We sit down with Mike Bears, sales and operations manager, to unpack the moves behind their growth: launching HVAC the hard but lasting way, turning five-star reviews into a compounding marketing asset, and building a service process that keeps homeowners informed and at ease. ...

EPISODE 25 - 24:54

Built On Trust And Wires

Feb 5, 2026

Peakzi Podcast: A good service call should feel effortless: clear communication, the right parts on the truck, and a finish that leaves your home safer than before. Tony Enger from Harrison Electric in Plymouth, MN takes us behind the scenes of how a 40-year Twin Cities mainstay delivers that experience day after day—from code-first decisions to mobile “warehouse on wheels” trucks designed to complete most jobs in one visit. We start with the company’s roots in HVAC reconnections and the piv...

EPISODE 24 - 31:34

AI Search Is Changing Home Services

Feb 4, 2026

Peakzi Podcast: Homeowners are asking AI for help before they ever touch a search result, and that simple behavior shift is rewriting how contractors win business. We sit down with Bijan Parvin, Director of Sales at Peakzi, to unpack why AI search is overtaking SEO, how click-through rates are collapsing under AI summaries, and what it takes to stay visible when a homeowner types a single sentence—or snaps a photo—and expects a solution. We look at the nuts and bolts of an AI-first web prese...

EPISODE 23 - 28:17

Dogs, Plumbing, And A Mission

Feb 3, 2026

Peakzi Podcast: A golden retriever in sunglasses might catch your eye, but the story behind “your dog’s favorite plumber” runs deeper than a clever logo. We sit down with Catie Brown, CMO of Spot On Plumbing in Broken Arrow, OK, to explore how a brand born from customer love and dog treats became a force for good—sponsoring service dogs for veterans with PTSD, funding training for hard-to-adopt shelter dogs, and building trust at the front door with respectful, tidy service. Under the playfu...

EPISODE 22 - 35:23

People First, Roofs That Last

Jan 30, 2026

Peakzi Podcast: Care is our operating system, not a poster on the wall. Julian sits down with Bill Burkhardt, VP of Sales and Marketing at Four Seasons Kanga-Roof in Roseville, MI, to unpack how a family-owned roofing company scaled to a 75-person team by putting people first, trusting proven systems, and backing every promise with process. From the early days learning the trade under his father to building a modern sales and service engine, Bill shares why team-first leadership creates clien...

EPISODE 21 - 17:10

From Startup Grit To Five-Time “Best Local Plumber”

Jan 27, 2026

Peakzi Podcast: A family dream turned durable brand. That’s the thread running through our conversation with Lori Stickling, co-owner of Covenant Plumbing in Bloomington, IL, where technical excellence meets rock-solid business systems and a genuine service heart. We trace their journey from a new plumber chasing the American dream to becoming a five-time Best Local Plumber, and we explore the simple routines that turned customers into champions: shoe covers at the door, tool mats on counters...

EPISODE 20 - 30:19

Profit Follows Purpose: Training People, Serving Families, And Reading Demand

Jan 22, 2026

Peakzi Podcast: You can feel the voltage in Matt’s story from the first spark: a teenager who fell in love with electrical work while helping wire his family’s new home, then grew into the owner of Damyans Electrician Hopkins, MN. What changed the trajectory wasn’t just grit; it was learning the language of business—gross and net profit, pricing for value, and the mindset shift from “hours and parts” to delivering premium residential service with clarity and care. We walk through Matt’s pivo...

EPISODE 19 - 28:37

From Private Equity To HVAC Excellence

Jan 20, 2026

Three nightmare service calls turned into a roadmap for running a better HVAC company. Steve Stewart, owner and general manager at Southern Comfort Mechanical in Lewisville, TX, joins us to share how he went from private equity and consulting to building a client-first, data-informed home services brand in the heart of Dallas–Fort Worth. His pivot starts with empathy and ends with execution: pick up the phone, show up prepared, listen, and follow up until the job is truly done. We dig into h...

EPISODE 18 - 22:07

Roots, Roofs, And Real Service

Jan 15, 2026

Peakzi Podcast: Storms pass, but trust sticks. We sat down with Kerry White, owner and president of Americana Roofing in Weatherford, TX, to explore how a local contractor builds loyalty with clean jobsites, tenured crews, and a brand grounded in servanthood. It’s a story about doing ordinary things unusually well—moving a customer’s trash bin, securing gates so pets don’t slip out, and laying tarps to protect landscaping—because small acts signal big integrity. Kerry traces the path from co...

EPISODE 17 - 15:18

From Apprentice To Owner: How Gold Star Wins On Process, People, And 24/7 Service

Jan 13, 2026

Peakzi Podcast: What if your real product isn’t a part, a price, or a quick fix—but a repeatable process that customers can feel at every touchpoint? We sit down with Matt Thompson, owner of Gold Star Plumbing, Heating, and Cooling, to unpack how a master plumber turned a craft into a scalable, customer-first company that wins on consistency, empathy, and 24/7 responsiveness. Matt Thompson with Gold Star Plumbing, Heating & Cooling in Hicksville, NY takes us back to his start in the trad...

EPISODE 16 - 32:24

One Decision In Beverly Hills Changed A Business Forever

Jan 8, 2026

A framed house in Beverly Hills, a missing paycheck, and a moment of clarity—those are the beats that set Mike Cottle on a different path. What started as a trade school leap turned into a 30-year blueprint for building a people-first home services company that grows with discipline, not hype. Mike opens up about leaving the risky cash-flow cycles of new construction, acquiring Cole-Services in Garden Grove, CA, and engineering steady 20% year-over-year growth through culture, training, and r...

EPISODE 15 - 29:05

Build People, Then Build Revenue

Jan 6, 2026

Peakzi Podcast: What does it take to turn a two-bedroom startup into a multi-trade home services leader without losing your soul? Adam Bardi with Bardi Heating, Cooling, and Plumbing Inc. in Norcross, GA pulls back the curtain on the journey from his father’s immigrant grit to a people-first growth engine that doubles down on culture, training, and systems. We get into the lessons earned the hard way—earning every role, leaving the business to find maturity, then coming back during a recessi...

EPISODE 14 - 28:54

Built To Last: A Four-Generation Plumbing Legacy

Jan 1, 2026

Peakzi Podcast: Rick an RJ Romero from Metro-Flow Plumbing in Dallas, TX, a third-generation founder and a fourth-generation operator, walk us through how a family plumbing company stayed relevant, resilient, and relentlessly customer-focused for more than three decades. We open with the jump from cash-starved commercial projects to homeowner-focused, COD flat-rate pricing, and why that single move unlocked better cash flow, better service, and better training. From there, we look at how week...

EPISODE 13 - 18:57

Customer Service Beats Shiny Tools When Building A Home Services Company

Dec 30, 2025

Peakzi Podcast: A volunteer job for a little league turned into a multi-trade home services company with a simple promise: serve people first, solve problems right, and let growth follow the needs of the community. Travis Parobek shares how his family’s business, Parobek Plumbing and Air Conditioning in Bastrop, TX, moved from a single truck to a 65-person team by treating customer experience as the real product and keeping technical excellence paired with empathy at every step. We dig into ...

EPISODE 12 - 34:40

From Roofer To Builder Of People

Dec 23, 2025

Peakzi Podcast: A sudden jobsite shutdown during the savings and loan crisis pushed a young union roofer to make an impossible choice: find another employer or build something of his own. That moment lit the fuse for A Brooks Construction KangaRoof in Bristol, PA, and today Abe Brooks joins us to unpack how a survival hustle became a durable, people-first business with profit discipline, strong systems, and the courage to say no to unprofitable work. We dive into the hard years of plateauing...

EPISODE 11 - 24:08

Service Fit For Royalty, Culture Built For Tomorrow

Dec 19, 2025

Peakzi Podcast: A lot of contractors talk about great service; Jim Prescott built the systems to make it real. From a father-son journey that started in 1997 to a modern operation with standardized trucks, clear communication, and an Uber-style technician tracker, Castle Electric in Norwood, MA shows what “service fit for royalty” looks like when it’s more than a tagline. We dig into the moments that shaped their philosophy, including a winter emergency where two licensed techs spent a Sunday...

EPISODE 10 - 31:33

Our Dog Retired, So We Hired A Team: How A K9 Handler Built A 5-Star Electrical Company

Dec 17, 2025

Peakzi Podcast: What if your electrician felt like family? Aaron and Kristin Bond open up about growing Blue Line Electric in McKinney, TX from a late-night side hustle into a trusted North Dallas staple by anchoring everything to one word: trust. Aaron’s journey from police officer and K9 handler back to master electrician brings a service mindset into the trades, while Kristen’s real estate background shapes a customer experience that feels personal, organized, and human from the first call...

EPISODE 9 - 15:14

How Hiring For Character Turned JDV Electric Into A Community Favorite

Dec 12, 2025

Peakzi Podcast: What does it really take to grow from a single truck to a trusted residential brand without losing your standards? We sit down with JDV Electric founder Joe Voci from Lansdowne, PA to unpack the hard choices, simple habits, and smarter bets that built a company known for top-tier workmanship and genuine customer care. Joe takes us back to 2005, when he chose the trades over college and launched JDV with a truck and a business card. He shares how family influence and a deep re...

EPISODE 8 - 29:18

From Electrician To Entrepreneur

Dec 5, 2025

Peakzi Podcast: A layoff, a promise, and a leap. That’s the spark behind Shocking Difference, the electrical company Darrell Furgison built to serve customers, protect family time, and prove that craftsmanship and profit can coexist. We sit down with Darrell to unpack how a hands-on tech became a steady owner, why the early years felt thin, and what finally unlocked sustainable growth. Daryl shares the turning point that saved his business: learning to price the full value of the service, no...

EPISODE 7 - 16:47

How A Family Plumbing Business Grew Through Service, Culture, And AI

Nov 28, 2025

Peakzi Podcast: Trade stories usually start with tools, but this one begins with trust. We sit down with Peter Levi of Peter Levi Plumbing, Heating, Cooling, Drains based in Novato, CA —second-generation tradesman turned general manager—to unpack how a family plumbing shop became a resilient, multi-division brand by choosing service over new construction, people over ego, and practical innovation over hype. From riding in his father’s truck to leading during COVID, Peter shares the habits and...

EPISODE 6 - 22:36

How Milestone Built DFW’s Top Home Service Brand Through Culture, Faith, And Relentless Execution

Nov 21, 2025

What does it really take to turn two trucks and a hunch into the most reviewed home services brand in Dallas? CEO and co-founder Gus Antos joins us to share how Milestone Home Service Company scaled by choosing a neglected niche, building a people-first culture, and treating every day like a chance to earn trust again. No hype, no silver bullets—just values lived out in hiring, service, and relentless follow-through. We dig into the moment Milestone shifted from construction to residential s...

EPISODE 5 - 24:23

From Barn Shop To Market Leader: Wisler’s Journey In Plumbing, HVAC, And Electrical

Nov 16, 2025

Peakzi Podcast: A barn, a toolbox, and a standard of excellence—that’s where our story with James Wisler begins. From late-night service calls as a kid to leading a multi-trade residential brand, James shows how a clear compass and steady systems turn a family business into a community anchor. We walk through the founding values Daniel Wisler set in 1986 and how “Thanks, Dad” became both a cultural north star and a daily practice of gratitude. James opens up about leadership learned the hard...

EPISODE 4 - 21:20

How Bell Plumbing Earned Denver’s Trust For 100 Years

Nov 7, 2025

Peakzi Podcast: Home Services Success Stories: What does it take to earn a city’s trust for a century? We sit down with Bell Plumbing CEO Tom Teynor to explore how a consultative approach, union-trained technicians, and smart tech adoption turned a family business into Denver’s go-to partner for safety, comfort, and efficiency at home. From the 101-year-old client whose family has called Bell for 70 years to the plumber customers request by name, this story is about relationships built one ho...

EPISODE 3 - 22:53

Small Company, Big Integrity: The 5th Generation Electric Way

Oct 31, 2025

Peakzi Podcast: What if the most powerful advantage in home services isn’t size or speed, but integrity you can feel at the door? Eddie Nichols, owner of 5th Generation Electric, joins us to share how a values-first approach built a trusted electrical brand across Dallas–Fort Worth—one careful hire, clear explanation, and honest job at a time. Eddie’s story starts in Mesquite, Texas, with a life steeped in music, church production, and a fascination with wiring. After two back surgeries push...

EPISODE 2 - 27:05

Plumbing The Path To Trust

Oct 25, 2025

A housing crash. A hard pivot. And a promise to be the crew your friends actually recommend. Laura Engstrom, president of Alternate Design Plumbing, joins us to share how a service-first mindset turned a new construction slowdown into a thriving residential brand built on trust, quality, and community referrals. We dig into the early lessons that shaped her leadership—cleaning homes, property management, and restaurant work—and why relief is the real product in home services. Laura walks us ...

EPISODE 1 - 25:02

From Construction To Customer-Centric Care

Oct 17, 2025

What if a construction crew with muddy boots transformed into one of Colorado’s most trusted home services brands? That’s the WireNut story Trent Urban shares—how urgency became a blueprint for growth, and how a people-first operating system turned skilled trades into a beloved local service. We walk through the early pivot from time-and-materials to upfront pricing and COD, the training that helps techs price confidently at the kitchen table, and the choice to design every detail around a c...

The conversations behind the next move.

What Happens When You Treat Roofing Like A Calling

Recent episodes

What Happens When You Treat Roofing Like A Calling

How Home Service Businesses Plug Revenue Leaks With AI Follow-Up

AI Visibility For Home Services

A Strong Culture And Clear Process Make Scaling Possible

You Can Grow Fast Without Losing Your Values

How Allied Electric Scales With Hiring And Training

How A Family Culture And Training Systems Grow A Plumbing Company

How A Family-Run Culture Wins In HVAC

Same-Day Home Repairs That Actually Happen

How Elmer's Builds Trust Through Customer First Service

How A Family-Owned HVAC Brand Wins With Transparency

How Wilbur’s Builds Five-Star Service With Training, Values, And Process

Employee Ownership Turns Technicians Into Leaders

How A Family HVAC Company Stayed Ahead Since 1933

Forget Pizza Culture Bring The One-To-One

From Garage Startup To Trusted HVAC And Electrical Brand

How DJ Ostrom Builds Trust By Doing What He Says

How A Denver Family Plumbing Company Builds Culture That Keeps Great Technicians

From Operating Room To Plumbing Office Leadership

Why We Dropped The Resume For Plumbers

What If The Trades Were Built On Respect

From Craigslist Apprentice To Eight-Figure Plumbing HVAC Electrical Leader

How Wes Carver Built A 25-Year Service Business

A Marine Veteran Explains How Integrity And Daily Standards Create Raving Homeowners

Legacy Over Exit

From Army Officer To Home Service Leader

How Big Family Electric Builds Safer Homes With Preventative Maintenance And Smart Planning

How A Second Generation Owner Grew A Plumbing And HVAC Team To Thirty Two Employees

Building A People-First Trades Company In An AI World

Built To Serve: Erica’s Plumbing Story

Where Purpose Meets Process: Leading People, Serving Clients, Embracing AI

From One Truck To A Trusted Brand In Plumbing

Stewardship Over Scale: Building A Service Company That Lasts

Building A Customer-For-Life Home Services Brand

How WireNut Turns Good Technicians Into Lasting Teammates

Endless Energy’s Growth Playbook

Century Of Service: Bell Plumbing’s Edge

How Paul The Plumber Scaled With Reviews, SEO, And AI

Built On Trust And Wires

AI Search Is Changing Home Services

Dogs, Plumbing, And A Mission

People First, Roofs That Last

From Startup Grit To Five-Time “Best Local Plumber”

Profit Follows Purpose: Training People, Serving Families, And Reading Demand

From Private Equity To HVAC Excellence

Roots, Roofs, And Real Service

From Apprentice To Owner: How Gold Star Wins On Process, People, And 24/7 Service

One Decision In Beverly Hills Changed A Business Forever

Build People, Then Build Revenue

Built To Last: A Four-Generation Plumbing Legacy

Customer Service Beats Shiny Tools When Building A Home Services Company

From Roofer To Builder Of People

Service Fit For Royalty, Culture Built For Tomorrow

Our Dog Retired, So We Hired A Team: How A K9 Handler Built A 5-Star Electrical Company

How Hiring For Character Turned JDV Electric Into A Community Favorite

From Electrician To Entrepreneur

How A Family Plumbing Business Grew Through Service, Culture, And AI

How Milestone Built DFW’s Top Home Service Brand Through Culture, Faith, And Relentless Execution

From Barn Shop To Market Leader: Wisler’s Journey In Plumbing, HVAC, And Electrical

How Bell Plumbing Earned Denver’s Trust For 100 Years

Small Company, Big Integrity: The 5th Generation Electric Way

Plumbing The Path To Trust

From Construction To Customer-Centric Care

Be on the show