AI Disruption in Home Services

If AI Can't Explain You, You Don't Exist

From the Peakzi AI webinar featuring Bubba Thurman (President, Baker Brothers), Gus Antos (CEO, Milestone), and Karen Osborne (VP of Product, Peakzi AI). Watch the full session here. Organic traffic isn't declining. It's being intercepted. A declining channel gives you time. An intercepted channel means the customer already got an answer before they reached you. That is what AI search is doing to home services right now, and a recent Peakzi webinar with operators from Baker B

20 hours ago6 min read

The hiring crisis isn't a talent problem. It's a operational problem.

The Hiring Crisis Isn't a Talent Problem. It's an Operations Problem.

The wage gap isn't why you're losing people. Four operators across different trades reveal the operational levers that actually drive retention. Learn the playbook.

Apr 215 min read

AI is changing how customers choose contractors

Your Next Customer Will Not Be Human | Future of AI Lead Generation in Home Services

The contractors whose operations are documented, priced transparently, technically specific, and connected at the data layer will be the ones machine customers select.

Apr 96 min read

AI Is Deciding Which Contractors Get the Call. Most Are Invisible.

AI is deciding which contractors get the call. It only recommends about 1% of them. The rest are invisible. Not buried on page two. Not underperforming in ads. Invisible. Filtered out before a homeowner ever sees a name. This is not a future trend. It is already happening.

Apr 17 min read

The Price Is No Longer Yours to Set: What 11,365 Plumbing Reviews Reveal About the End of Pricing Opacity

The era of pricing opacity in home services is ending. Data from 11,365 plumbing reviews shows how AI and Google are exposing the market price.

Mar 67 min read

How to Use AI to Choose the Right Home Services Contractor

The way most homeowners hire contractors is structurally flawed. AI doesn’t fix that automatically but it can, if you use it correctly.

Feb 183 min read

Can you train character? You hire for character, you train for skill.

You Can Train Skill. Can You Train Character?

You can train skills. But can you train character? This article explores hiring home services technicians, and how to leverage AI to find technicians with good character.

Feb 23 min read